FAQ's

Battery Supply and Line Trimmer – FAQ

What types of batteries and line trimmers do you offer?
We offer a wide range of high-performance batteries, including rechargeable and lithium-ion options, as well as electric line trimmers suitable for both domestic and professional use.

What are your batteries made of?
Our batteries are crafted from high-quality lithium-ion and other durable materials to ensure longevity and reliable performance.

Are your batteries and trimmers waterproof?
Our batteries are designed to be durable and weather-resistant, but we recommend storing them in dry conditions when not in use. Line trimmers are often weather-resistant, but should not be submerged in water.

How do I care for my batteries and line trimmer?
To prolong battery life, avoid overcharging and store in a cool, dry place. For line trimmers, clean the cutting area after each use and store in a safe, dry place.

How long does shipping take?

  • UK Orders: Standard (3–5 business days), Express (1–2 business days)
  • International Orders: Shipping times vary by location.

Do you offer free shipping?
Yes! Free standard shipping on all UK orders. International shipping fees apply.

How can I track my order?
You’ll receive a tracking number via email once your order has been dispatched.

Can I change or cancel my order?
If your order hasn’t been dispatched yet, contact us immediately and we’ll assist with making changes. Once shipped, we’ll guide you through the return process.

What is your return policy?
Returns are accepted within 30 days for unused and undamaged products. Report defective or incorrect items within 48 hours of receiving the order.

Do you offer gift cards?
Not yet, but we are working on it! Sign up for our newsletter to stay updated on new features.

How can I contact customer service?

  • Email: support@batteriesandtrimmers.uk
  • Phone: +44 (0) 1234 567 890
  • Address: 25 Green Lane, Edenthorpe, Doncaster, DN3 2RG, United Kingdom
  • Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Do you ship internationally?
Yes! Please note that customs duties and taxes are the buyer’s responsibility.

Can I get a discount on my first purchase?
Sign up for our newsletter and enjoy 10% off your first order, plus exclusive offers!